leadership

How to survive a cyberattack

How to survive a cyberattack

In these volatile times, evaluating your current cybersecurity measures should be a priority of every organization, no matter its size. My organization had some measures in place prior to the ransomware attack, but it still created a major crisis within our organization. I share our story and the lessons we learned from the cyberattack in hopes that it will create a sense of urgency among my fellow leaders take steps now to protect their organizations.

You are your own best competition.

You are your own best competition.

By Renee Jensen

Are all successful leaders competitive by nature? If pressed to name a leader who is not the least bit competitive, I don’t think I could. I can honestly say that I have never met a successful leader who isn’t always striving to be better, improve themselves, or at very least outperform a friendly competitor.

Leaders listen to what isn’t being said

Leaders listen to what isn’t being said

By Renee Jensen

Active listening is an essential skill for anyone who leads others. Ensuring others feel heard and understood is part of what builds strong teams, but I have found that when you’re having a conversation as a team or with an individual, listening to what they aren’t saying is just as important as listening to what they are saying. I’m not just talking about body language (though that speaks volumes), but rather the omission of information or opinions or what isn’t laid out on the table.

The disruption of “normal” and choosing a positive mindset in your career and life

The disruption of “normal” and choosing a positive mindset in your career and life

By Renee Jensen

There are many things that the COVID pandemic has taught us. For me, the experiences of the past year have reinforced something many of us already knew: your state of mind can be a very powerful influence on the outcome of your work, your day, and even your life.

Disruption or Disrupter?

Disruption or Disrupter?

By Renee Jensen

Have you ever found yourself in a situation like this:

You’re in a meeting where everything is going along smoothly. You are feeling optimistic—you may get done early so you can get back to your office and have a few minutes back in your day! All of the sudden, someone in the room derails the conversation and direction of the meeting causing a flurry of discussion, debate and disagreement.

You can’t fix what you don’t understand

You can’t fix what you don’t understand

By Renee Jensen

If you are part of your hospital’s front-line staff, think about the last time a member of the executive team rounded in your department. Did the staff scatter, hide behind the computer, and hope to not be noticed, or pretend to be too busy to be interrupted? Did you take one for the team and entertain the executive until they finally left?

As a CEO performing my rounds, this is sure how it felt to me.

Overcoming the fear of failure and embracing risk

Overcoming the fear of failure and embracing risk

By Renee Jensen

When was the last time you evaluated your own risk tolerance? In life there are all kinds of risks to consider: financial investments, adventures, personal relationships, professional decisions; the list could go on and on.

I am known to be a “risk tolerant” person, and as such I am often asked about the subject of risk. Most commonly people want to know how I personally evaluate risk in my life and professionally. How do you know if a risk is worth taking? How do you know how much risk to take on? What process do I use to determine if the risk is worth the reward?

Motivating your team (and yourself) in hard times

Motivating your team (and yourself) in hard times

By Renee Jensen

This is a trying time for leaders in the healthcare industry. The pandemic is putting stress on operations and financials, and is straining the capacity of the entire healthcare system. We have huge challenges to overcome, but it’s difficult to know how to lead and find a way forward in a situation no one has experienced before.

Build trust to develop high-performing teams

Build trust to develop high-performing teams

By Renee Jensen

At one of the hospitals I served as CEO, I brought in an executive coach to work with our senior leadership team. At the end of our time together, the coach complimented my team, saying it was one of the most high-performing groups he had ever worked with. I was shocked.

In retrospect, I truly believe the reason for our ability to perform at a high level was our deep trust in one another, established through a genuine desire to know and care for each other.