CEO

You can’t fix what you don’t understand

You can’t fix what you don’t understand

By Renee Jensen

If you are part of your hospital’s front-line staff, think about the last time a member of the executive team rounded in your department. Did the staff scatter, hide behind the computer, and hope to not be noticed, or pretend to be too busy to be interrupted? Did you take one for the team and entertain the executive until they finally left?

As a CEO performing my rounds, this is sure how it felt to me.